More About CONNECTIONS Training

The CONNECTIONS Training Project provides local district and voluntary agency staff with training experiences to aid in the comprehensive knowledge of the New York State Child Welfare documentation system, CONNECTIONS, necessary to fulfill basic job responsibilities. The project provides a range of supports to users, including but not limited to:

• New curricula and associated learning materials
• Instructor-led classroom and computer lab training
• Step-by-Step Guides
• Tip Sheets
• Training videos
• Self instructional and distance learning forms of training tools
• Comprehensive and accurate online help
• Support for new builds and other changes in functionality
• Technical support in the development and design of web-based materials
• Other administrative activities in support of Connections

The Project also works collaboratively with other contracting agencies to provide integrated training events for child welfare workers. These activities reduce the amount of participant travel needed to attend training and increase the understanding of how the CONNECTIONS system works as a decision-making tool in direct support of the programmatic aspects of child welfare work.